Train your assistant

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What to write so it answers like your best staff member.

Your assistant answers only from what you write on the Train page. A change works on the very next call.

What to fill in

1. About your business: what you do, address and landmark, timings and holidays, services or doctors, fees and prices, delivery areas. Write it as you would tell a new receptionist.
2. Questions callers ask, with your answers. Write them the way callers say them, in any language. Start from the example, or use Paste many at once.
3. Your opening question (optional), in place of "how can I help you?"
4. Products (sales assistant): up to 10, with price, features and offers. It mentions only these.
5. Step-by-step guides for "how do I..." problems it should walk callers through.

No time to type? Use the microphone button and just speak, or describe your business in one line and let SakhaCare draft the first version for you to correct.

Keep it improving

When callers ask something you have not written, it says your team will answer and notes the question. See Questions it could not answer.

Next: Questions your assistant could not answer · Contact us