Dr. Sharma's Clinic · Hinglish · sample call
Use cases
One Priya. Many kinds of front desks.
Tell Priya what your business does and what callers usually ask. She handles the routine calls and hands your team the rest. Call her Priya, or give your assistant any name and choose from 8 voices, female or male.
Clinic and doctor's receptionist
Patients call to ask if the doctor is in, what the fee is and where you are. Priya answers all of it, and notes appointment requests for your staff to confirm.
Priya handles
- Timings, fees, address and directions
- The doctor's days and hours
- Appointment requests with the preferred day, time and reason
- Report and other messages
- Emergencies: tells callers to call 108 at once
Your team gets
- Each request with name, number and preferred time
- Urgent calls flagged high
- Recording and transcript of every call
Report kab tak milegi?
मैं आपकी रिक्वेस्ट नोट कर देती हूँ, क्लिनिक की टीम आपको कॉल करके बताएगी।
Priya never gives medical advice and never says an appointment is booked.
Customer care
Customers call about deliveries, returns and problems with an order. Priya answers from your rules and takes down every complaint calmly, with the order number, for your team.
Priya handles
- Delivery times, return and replacement rules
- Complaints with the order or invoice number
- Change requests on an order
- Upset callers: says sorry once, stays calm
Your team gets
- A request per complaint, with the order number
- The caller's own words in the transcript
- An email to the right team
Mera order abhi tak nahi aaya.
माफ़ कीजिए, आपका ऑर्डर नंबर बता दीजिए, मैं टीम के लिए नोट कर देती हूँ।
Priya never promises a refund, replacement or date you have not written down.
Front desk for any business
Shops, offices, salons, coaching centres and showrooms: Priya answers what callers ask about your business, and takes messages and call-back requests.
Priya handles
- Opening hours, location and directions
- Prices, services and minimum orders
- Messages for a person or a department
- Call-back requests with a good time to call
Your team gets
- Bookings, quotes and orders as requests to confirm
- Who called, when and why
- Requests you can mark done
Dukaan kab khulti hai?
सोमवार से शनिवार, सुबह दस से शाम सात बजे तक।
Anything only your team can decide becomes a request; Priya does not confirm it herself.
Restaurant order taking
At lunch and dinner the phone never stops. Priya answers every call, tells callers what is on your menu and what it costs, and takes down takeaway and delivery orders for your counter to confirm. At sign-up, choose "Front desk" and add your menu.
Priya handles
- Menu, prices, timings and delivery areas
- Takeaway and delivery orders: items, quantity, name and address
- Pick-up or delivery time the caller wants
- Table booking and party enquiries as requests
Your team gets
- Each order as a request with items, name and address
- The caller's number, to call back and confirm
- The recording, if any detail is unclear
Do butter naan aur ek dal makhani pack kar dijiye.
ठीक है, दो बटर नान और एक दाल मखनी। आपका नाम और पिकअप का टाइम बता दीजिए?
Priya notes the order; your counter confirms it and the time. She never says an order is confirmed, and takes no payment.
Spice Garden Restaurant · Hinglish · sample call
A home-delivery order
Sales assistant: product enquiries
For businesses that sell: RO and water purifiers, ACs, solar, furniture, coaching courses and more. When a customer calls, Priya asks what they need, suggests the right product from your own list at your price and offer, answers their questions, and takes the order or a call back as a lead for your sales team.
Priya handles
- Your own opening question, like home or office?
- What the caller needs, in a few questions
- The right product from your list, with its price and offer
- Questions about features, from what you wrote
- The order or a call back, as a lead
Your team gets
- Each lead with the name, area, product and need
- The best time to call back
- Recording and transcript of every call
What you set up
On the Train page: up to 10 products (name, price, key features, who it suits, offer) and your own opening question, for example "आप घर के लिए RO देख रहे हैं या ऑफिस के लिए?". Priya never makes up products, discounts, stock or delivery dates. Inbound calls only: your customers call you.
Choose your numberनमस्ते, शुद्ध जल आर ओ में आपका स्वागत है… आप घर के लिए RO देख रहे हैं या ऑफिस के लिए?
घर के लिए… बोरवेल का पानी, चार लोग।
आपके लिए हमारा शुद्ध जल होम आर ओ सात लीटर परफेक्ट रहेगा, नौ हजार नौ सौ निन्यानबे रुपये में, और फ्री इंस्टॉलेशन भी मिलेगी।
New lead#1001
- Order
- Shuddh Jal Home RO 7L
- Caller
- Sunil, Sector 21, Faridabad
- Need
- Borewell water, 4 people
- Call back
- Tomorrow evening
The shop listed two products: Home RO ₹9,999 and Office RO ₹24,999. Priya suggested one of them, at its own price and offer.
Software and product support
Customers call when your software shows an error. Priya walks them through your fixes step by step, and raises a ticket with the right team when it still does not work.
Priya handles
- Step-by-step fixes from guides you write
- Recognises your existing customers from your list
- Tickets for the right team when a person is needed
- Tells the caller their ticket number
Your team gets
- Tickets with the problem and steps already tried
- Fewer repeat calls for the same small fix
- Recordings to train new staff
Bill save karte waqt error aa raha hai.
बिल सेव करते समय, स्क्रीन पर क्या लिखा आ रहा है?
Your support team only handles the calls that really need them.
Gupta Billing Software · Hinglish · sample call
A "record is in use" error, fixed on the call
Also used by
If your phone rings, Priya can help
Choose "Front desk" at sign-up, or "Sales assistant" if callers ask about your products, and teach Priya your business in your own words.
- Salons and spas
- Coaching institutes
- CA and tax offices
- Real estate offices
- Repair and service centres
- Wholesalers and distributors
- Diagnostic labs
- Hotels and guest houses
- Schools
- Sweet shops and bakeries
Let Priya pick up your next call.
Choose your number now. Setting up takes minutes, not days.