Help centre

Keep your own number (call forwarding)

Short guides for running your AI phone assistant.

← All guides

Forward your existing mobile or landline to your assistant.

Callers keep dialling the number they know. Your phone forwards the calls to SakhaCare and your assistant answers them for your business. No documents, no new number.

Set it up

  1. On the setup page choose Already have a business number? Keep it. and type your number. Existing clients: Settings → Call forwarding.
  2. After payment you get the codes by email and on Settings. Dial them from the phone whose calls should be answered.

The codes

They work on Jio, Airtel, Vi and BSNL mobiles. Replace the number with the SakhaCare forwarding number shown on your Settings page.

Every call**21*number#
Only when busy**67*number#
Only when you do not answer**61*number#
When switched off or out of reach**62*number#
Stop all forwarding##002#

A good start for a busy shop or clinic: when busy and when you do not answer. You pick up when you can and your assistant takes the rest. You can also use your phone's Settings → Call forwarding. For a landline, ask your phone company to forward it.

Good to know

  • Your phone company may charge forwarded calls like a normal call from your phone.
  • Test it: forward, then call your number from another phone.

Next: Train your assistant · Contact us